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first car hire south africa - cape town airport car rental companies

In a world where global brands rule, there is a South African car rental company that is taking a wholly South African brand onto the world market.
First Car Rental has more than 6 000 vehicles in use in South Africa and has over 44 car rental branches, including branches at all major South African airports, business and tourist destinations.

The First Car Rental fleet ranges from no-frills models to top-of-the-range luxury cars.

First Car Rental is listed as one of the top 4 car rental companies in South Africa, making us a formidable player in the car rental industry.
first car hire south africa depot information

First Car Hire South Africa Rental Terms for travel between 21-Nov-2014 and 31-Dec-2019

An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.

Debit cards are not an accepted form of payment by supplier. Upon arrival supplier will not accept debit cards as a form of payment.

The balance is payable directly to the supplier on arrival, including:
*Rental days
*Contract Fee
*Tolls Admin Fee
*Security deposit (additional authorised amount to vehicle bond)
*The applicable security bond relevant to your chosen vehicle
*Excess amount
*Additional charges

Inclusions Exclusions 2016 2017
Airport Location Surcharge (11%) Additional Dirver (per driver) 265 280
Collision Damage Waiver Baby/Child Seat (per rental) 350 350
Theft Protection Claim Handling Fee 650 650
Unlimted Km Contract Fee 70 75
VAT e-Toll Administration Fee (per rental) 11.40 11.40
  Fine Handling Fee (Fine R0-R300) 250 270
  Fine Handling Fee (Fine R300+) 250 270
  GPS Excess per GPS 1,500 1,700
  GPS Purchase 1,500 1,700
  GPS Rental per day 85 95
  No Show Fee per contract 250 250
  One Way Fees / per one way Refer One Way Fee Sheet Attached Refer One Way Fee Sheet Attached
  Per Delivery or Collection 0-25km - After hours  660 750
  Per Delivery or Collection 0-25km Office hours Mon-Fri 08h00-17h00 & Sat 08h00-13h00  330 400
  Per Delivery or Collection 26+km - After hours 660 + 10.00 / km 750 + 10.00 / km
  Per Delivery or Collection 26+km - Office hours 08h00-17h00  330 + 10.00 / km 400 + 10.00 / km
  Renter Responsibility - Domestic 1,500 1,500
  Renter Responsibility - International 3,000 3,000
  Tyre Waiver per day 35 35
  Valets Groups A-D per vehicle 400 500
  Valets Groups E-Z per vehicle 400 600
  Vehicle Overdue Admin Fee (per rental) n/a 500
  Windscreen cover per day 35 35
  Young Driver fee per day (23 years and under - drivers licence for minimum 3 years) 250 250
  Cross Border Fee per border (only for groups A,B,C,D,K, I, U,Y,Q)    
  Botswana, Namibia & Zimbabwe 1,500 1,500
  Lesotho (all groups) 750 750
  Mozambique 2,500 2,500
  Swaziland (all groups) 500 500
  Cancellation Fees are 50% of the value of the rental should they be cancelled within 7 days of the rental date  
  No Show Fees are 100% of the value of the rental    
  Additional Charges are subject to change without prior notice    

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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